Top 10 Demand Management Platforms for Small Businesses
- December 21, 2023
Small businesses need a powerful demand management platform to focus on competitive marketing and customer satisfaction. We have reviewed the top 10 platforms that stand out in this field for you.
1. Grispi
Grispi is a very easy-to-use customer support software that small businesses can prefer. Grispi provides the opportunity to manage requests from different channels from a single area with its integrations.
You can receive requests via social media, e-mail or phone as a ticket via Grispi. You can direct the requests to the relevant departments within your team and easily track them with special filters. You can see the average resolution time of your requests through Grispi’s detailed report screens and evaluate metrics such as customer satisfaction through surveys.
Grispi Features
- Alotech integration,
- Live chat,
- Demand management,
- Multi-channel demand management,
- WhatsApp Business integration,
- Social media integration,
- Adding custom fields to requests,
- Customize demand lists,
- Reporting and analysis,
- Google Translate integration,
- Quick responses,
- Trigger automations,
- 2-month free trial.
Grispi Prices
- Start-up: 9$
- Level Up: 19$
- Enterprise: 49$
2. Desku
Desku is a tool that helps businesses manage customer requests efficiently. It can help you quickly process incoming requests and improve customer satisfaction.
Desku Features
- Ticket Management
- Communication and Messaging
- Customer Database
- Reporting and Analysis
- Employee Cooperation
- E-Mail Integration
- Customization and Warnings
- Mobile Application Support
- Integration Capabilities
- Security and Data Protection
- 14 Day Free Trial
Desku Prices
- Offers are required for all packages.
3. Active Campaign
Combining email marketing, customer relationship management and automation features, ActiveCampaign helps small businesses strengthen their marketing strategies.
Active Campaign Features
- E-Mail Marketing
- Customer Communication and Segmentation
- Automation and Workflows
- Customer Analytics and Reporting
- CRM Integration
- Interaction Tracking
- SMS Marketing
- Integration Capabilities
- Webinar and Event Management
- Mobile Application Support
- 14 Day Free Trial
ActiveCampaign Prices
- Lite: 29$
- Plus: 49$
- Professional: 149$
- Enterprise: Teklif alınması gerekiyor.
4. HubSpot
HubSpot is a platform that provides comprehensive solutions in marketing, sales and customer service. It integrates with CRM features, enabling businesses to manage all customer relationships.
HubSpot Features
- CRM (Customer Relationship Management)
- Marketing Automation
- Sales Automation
- Customer Support and Service
- E-Mail Marketing
- Web Analytics
- Social Media Management
- Blogging Platformu
- Landing Page Builder
- Integration Capabilities
- Training and Training Resources
- Mobile Application Support
- Safety and Compliance
- Free Demo
HubSpot Prices
- Free Tools: 0$
- Starter: 18$
- Professional: 800$
- Enterprise: 3.600$
5. Mailchimp
Mailchimp is a platform that specializes specifically in email marketing. With its user-friendly interface and automation capabilities, it is an ideal solution for small businesses.
Mailchimp Features
- E-Mail Marketing
- Automations (Automation)
- Landing Page Builder
- CRM Integration
- Segmentation and Targeting
- E-Posta Analitiği
- E-Commerce Integration
- Form and Questionnaire Builder
- Social Media Integration
- Mobile Application Support
- Safety and Compliance
- Free Plan and Expandable Packages
- 1 Month Free Trial
Mailchimp Fiyatları
- Essentials: 13$
- Standard: 20$
- Premium: 350$
6. Salesforce
Salesforce is a powerful CRM and marketing automation platform widely used around the world. It is the preferred option for managing your customer relationships and improving your marketing strategies.
Salesforce Features
- Customer Relationship Management (CRM)
- Sales Management
- Marketing Automation
- Customer Support and Service
- Analytics and Reporting
- Integration Capabilities
- Mobile Application Support
- Collaboration Tools
- E-Commerce Integration
- Safety and Compliance
- Artificial Intelligence and Machine Learning
- Developer Tools and Community
- 1 Month Free Trial
Salesforce Deals
- Slack Pro: 6.75£
- Starter: 25£
7. Zoho CRM
Zoho CRM is a platform specialized in customer relationship management. It contributes to the growth of your business by incorporating many features such as marketing automation and sales management.
Zoho CRM Features
- Customer Relationship Management (CRM)
- Sales Management
- Marketing Automation
- Customer Support and Service
- Analytics and Reporting
- Integration Capabilities
- Mobile Application Support
- Business Intelligence (BI) and Reporting
- E-Commerce Integration
- Communication and Cooperation Tools
- Safety and Compliance
- API and Developer Tools
- 1 Month Free Trial
Zoho CRM Prices
- Standard: 18£
- Professional: 30£
- Enterprise: 45£
- Ultimate: 55£
8. Freshsales
Freshsales is a marketing and CRM platform focused on sales teams. It is an effective solution to strengthen your customer relationships and increase your sales.
Freshsales Prices
- Customer Relationship Management (CRM)
- Sales Management
- Marketing Automation
- E-Mail Integration
- Analytics and Reporting
- Mobile Application Support
- Tools for Cooperation and Communication
- Integration Capabilities
- Time Management and Calendar Integration
- Customer Support and Service
- E-Commerce Integration
- Safety and Compliance
- Free Trial
Freshsales Prices
- Growth: 15$
- Pro: 39$
- Enterprise: 69$
9. Moosend
Moosend is a platform that stands out with its user-friendly interface and visual marketing tools. It allows you to personalize your business’s marketing strategies with flexible marketing automation.
Moosend Features
- E-Mail Marketing
- Automations (Automation)
- Segmentation and Targeting
- Landing Page Builder
- Form and Questionnaire Builder
- Analytics and Reporting
- Email Analytics and Tracking
- Integration Capabilities
- E-Commerce Integration
- Mobile Application Support
- Safety and Compliance
- 30 Day Free Trial
Moosend Prices
- Pro: 7$
- Enterprise:
10. Funnelkit
Funnelkit is a platform that makes it easy to build and manage a sales funnel. You can effectively attract and convert your potential customers.
Funnelkit Features
- Sales Funnel for WordPress,
- Automations,
- Analiz
- Privatization
- 24/7 Support
- Refund after 14 Days if Not Satisfied
Funnelkit Prices
- Basic: 99$
- Plus: 179$
- Professional: 249$
- Elite: 399$
These platforms have been developed to help small businesses optimize their marketing and demand management processes. You can contribute to the growth of your business by choosing the one that best suits your needs. Stay tuned for more useful content.
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