Explore All Features
Monthly
Annual
Freemium
$0
Per Agent Billed Monthly
- User Management (3 User)
- 100 Unsolved Tickets
- 3 Custom Filter
- 1 Trigger
- 2 Forms
- 2 Customer Forms
- 2 Customizable Ticket Area
- 2 Customizable User Area
- 2 Customizable Organization Area
- 2 Macros
- 2 Automations
- Total 5 GB File Size
- Total 5 GB File Size per Ticket
- Total 2 GB File Size per Customer
- Live Chat
- Filters
- Multiple Form Support
- Triggers
- Macros
- 2 API Requests per Minute
- Cloud Call Center Integration
- Social Media Integration
- Polls
- Automations
- Bulk Collect
- Import Support
- Scheduled Reminder E-mail
- IP Restriction
- Export Filtered Tickets
- Automatic Translation
- Required Field
Start-up
$8,75
Per Agent Billed Monthly
- User Management (5 User)
- 1.000 Unsolved Tickets
- 3 Custom Filter
- 1 Trigger
- 2 Forms
- 2 Customer Forms
- 2 Customizable Ticket Area
- 2 Customizable User Area
- 2 Customizable Organization Area
- 2 Macros
- 2 Automations
- Total 5 GB File Size
- Total 10 GB File Size per Ticket
- Total 5 GB File Size per Customer
- Live Chat
- Filters
- Multiple Form Support
- Triggers
- Macros
- 10 API Requests per Minute
- Cloud Call Center Integration
- Social Media Integration
- Polls
- Automations
- Bulk Collect
- Import Support
- Scheduled Reminder E-mail
- IP Restriction
- Export Filtered Tickets
- Automatic Translation
- Required Field
Popular
Level Up
$17,5
Per Agent Billed Monthly
- Unlimited
- 2.000 Unsolved Tickets
- 5 Custom Filter
- 2 Trigger
- 3 Forms
- 3 Customer Forms
- 4 Customizable Ticket Area
- 3 Customizable User Area
- 3 Customizable Organization Area
- 3 Macros
- 2 Automations
- Total 5 GB File Size
- Total 25 GB File Size per Ticket
- Total 15 GB File Size per Customer
- Live Chat
- Filters
- Multiple Form Support
- Triggers
- Macros
- 100 API Requests per Minute
- Cloud Call Center Integration
- Social Media Integration
- Polls
- Automations
- Bulk Collect
- Import Support
- Scheduled Reminder E-mail
- IP Restriction
- Export Filtered Tickets
- Automatic Translation
- Required Field
Enterprise
$48,75
Per Agent Billed Monthly
- Unlimited
- 5.000 Unsolved Tickets
- 10 Custom Filter
- 2 Trigger
- 5 Forms
- 5 Customer Forms
- 5 Customizable Ticket Area
- 6 Customizable User Area
- 11 Customizable Organization Area
- 4 Macros
- 2 Automations
- Total 5 GB File Size
- Total 50 GB File Size per Ticket
- Total 50 GB File Size per Customer
- Live Chat
- Filters
- Multiple Form Support
- Triggers
- Macros
- 500 API Requests per Minute
- Cloud Call Center Integration
- Social Media Integration
- Polls
- Automations
- Bulk Collect
- Import Support
- Scheduled Reminder E-mail
- IP Restriction
- Export Filtered Tickets
- Automatic Translation
- Required Field
Freemium
$0
Per Agent Billed Annually
- User Management (3 User)
- 100 Unsolved Tickets
- 3 Custom Filter
- 1 Trigger
- 2 Forms
- 2 Customer Forms
- 2 Customizable Ticket Area
- 2 Customizable User Area
- 2 Customizable Organization Area
- 2 Macros
- 2 Automations
- Total 5 GB File Size
- Total 5 GB File Size per Ticket
- Total 2 GB File Size per Customer
- Live Chat
- Filters
- Multiple Form Support
- Triggers
- Macros
- 2 API Requests per Minute
- Cloud Call Center Integration
- Social Media Integration
- Polls
- Automations
- Bulk Collect
- Import Support
- Scheduled Reminder E-mail
- IP Restriction
- Export Filtered Tickets
- Automatic Translation
- Required Field
Start-up
$7
Per Agent Billed Annually
- User Management (5 User)
- 1.000 Unsolved Tickets
- 3 Custom Filter
- 1 Trigger
- 2 Forms
- 2 Customer Forms
- 2 Customizable Ticket Area
- 2 Customizable User Area
- 2 Customizable Organization Area
- 2 Macros
- 2 Automations
- Total 5 GB File Size
- Total 10 GB File Size per Ticket
- Total 5 GB File Size per Customer
- Live Chat
- Filters
- Multiple Form Support
- Triggers
- Macros
- 10 API Requests per Minute
- Cloud Call Center Integration
- Social Media Integration
- Polls
- Automations
- Bulk Collect
- Import Support
- Scheduled Reminder E-mail
- IP Restriction
- Export Filtered Tickets
- Automatic Translation
- Required Field
Popular
Level Up
$14
Per Agent Billed Annually
- Unlimited
- 2.000 Unsolved Tickets
- 5 Custom Filter
- 2 Trigger
- 3 Forms
- 3 Customer Forms
- 4 Customizable Ticket Area
- 3 Customizable User Area
- 3 Customizable Organization Area
- 3 Macros
- 2 Automations
- Total 5 GB File Size
- Total 25 GB File Size per Ticket
- Total 15 GB File Size per Customer
- Live Chat
- Filters
- Multiple Form Support
- Triggers
- Macros
- 100 API Requests per Minute
- Cloud Call Center Integration
- Social Media Integration
- Polls
- Automations
- Bulk Collect
- Import Support
- Scheduled Reminder E-mail
- IP Restriction
- Export Filtered Tickets
- Automatic Translation
- Required Field
Enterprise
$39
Per Agent Billed Annually
- Unlimited
- 5.000 Unsolved Tickets
- 10 Custom Filter
- 2 Trigger
- 5 Forms
- 5 Customer Forms
- 5 Customizable Ticket Area
- 6 Customizable User Area
- 11 Customizable Organization Area
- 4 Macros
- 2 Automations
- Total 5 GB File Size
- Total 50 GB File Size per Ticket
- Total 50 GB File Size per Customer
- Live Chat
- Filters
- Multiple Form Support
- Triggers
- Macros
- 500 API Requests per Minute
- Cloud Call Center Integration
- Social Media Integration
- Polls
- Automations
- Bulk Collect
- Import Support
- Scheduled Reminder E-mail
- IP Restriction
- Export Filtered Tickets
- Automatic Translation
- Required Field
- 14-Days Free Trial
User Management
- User Limit
- 3 Users
- 5 Users
- Unlimited
- Unlimited
Ticket Management
- Unsolved Tickets
- 100
- 1000
- 2000
- 5000
- Customizable Filters
- 3
- 3
- 5
- 10
- Triggers
- 1
- 1
- 2
- 2
- Forms
- 2
- 2
- 3
- 5
- Customer Forms
- 2
- 2
- 3
- 5
- Customizable Ticket Areas
- 2
- 2
- 4
- 5
- Customizable User Areas
- 2
- 2
- 3
- 6
- Customizable Organization Areas
- 2
- 2
- 3
- 11
- Macros
- 2
- 2
- 3
- 4
- Automations
- 2
- 2
- 2
- 2
- Total File Sizes
- 5 GB
- 5 GB
- 5 GB
- 5 GB
- Total File Size per Ticket
- 5 GB
- 10 GB
- 25 GB
- 50 GB
- Total File Size per Customer
- 2 GB
- 5 GB
- 15 GB
- 50 GB
- Filters
- Multiple Ticket Form
- Customizable Ticket Fields
- Triggers
- Macros
- API Requests per Minute
- 2
- 10
- 100
- 500
- Bulk Collect
- Import Support
- Scheduled Reminder E-mail
- IP Restriction
- Export Filtered Tickets
- Required Field
Integrations
- Cloud Call Center Integration
- Social Media Integration
Products
- Live Chat
- Polls
- Automations
- Automatic Translation
Service Level
- Support Hours
- Mid-week 9am - 5pm
- Mid-week 9am - 5pm
- Mid-week 9am - 5pm
- Support for Low Level Problems
- within 8 hours
- within 4 hours
- within 2 hours
- Support for High Level Problems
- within 4 hours
- within 2 hours
- within 1 hours
- If the system does not respond
- support is provided within 1 hour
- support is provided within 1 hour
- support is provided within 1 hour
- Account Manager
- Shared
- Shared
- Dedicated
- Support Channel
- E-Mail / Live Chat
- E-Mail, Live Chat, Phone