Yolcu360 Increased Its Sales Success Rate by 65%
Thanks to the Grispi integration, Yolcu360 increased its sales success rate by 65%, increased its operational efficiency, and maximized the customer experience at the same time.
We are very happy to work with Grispi. Your quick and reliable response to all our questions, your ability to offer solutions and generate alternatives, and your focus on providing us with both financial and moral gains are all very important to us. We are confident that we will continue to grow and achieve great things together with the experience you provide to our team and us. It is a pleasure to work with our partner Grispi, whose teams are growing and developing day by day.
Ayşe Sinem Özkapıcı
Director of Operations
Our Case Study About Yolcu360
Yolcu360 is a large car rental company with a website and mobile app. After a period of rapid growth from 2015 until today, Yolcu360 decided to optimize its existing system instead of hiring new salespeople to maximize the customer experience.
The company realized that customers filtering and exiting the website were causing potential lost sales. To solve this problem, Yolcu360 collaborated with Grispi and started transferring the customer’s selections to Grispi via API. Thus, even if the customer left the website without renting a car, their selections were opened as a ticket by Grispi and the sales team could contact the potential customer.
With Grispi integration, Yolcu360 increased its sales success rate by 65%, increased its operational efficiency, and maximized the customer experience at the same time.