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What is the Ticket System?

What is a Ticket System? Ticketing system , an effective tool in customer relationship management (CRM), helps companies organize and optimize their customer support processes. Ticket system acts as a centralized platform to manage and resolve incoming requests or issues. This blog post explains what a ticket system is and how it works, You will […]

Why You Need Live Support in E-Commerce + Top 10 Tools

Why You Need Live Support Feature in E-Commerce + Top 10 Tool Recommendations E-With the increase in competition in the world of commerce , it is important to increase customer satisfaction and Companies are developing various strategies to increase sales. Among these strategies , the live support feature establishes instant communication with customers and responds […]