How to Start a Call Center?

How to Start a Call Center? In today’s business world, increasing customer satisfaction and efficiency call centers are of great importance. In this article, we provide a detailed guide to the process of setting up a call center, We will help you build an effective call center that fits the needs of your business. Step […]

Why You Need Live Support in E-Commerce + Top 10 Tools

Why You Need Live Support Feature in E-Commerce + Top 10 Tool Recommendations E-With the increase in competition in the world of commerce , it is important to increase customer satisfaction and Companies are developing various strategies to increase sales. Among these strategies , the live support feature establishes instant communication with customers and responds […]

Differences Between CRM and Call Center Software

Differences Between CRM and Call Center Software Customer relationship management (CRM) and call center software are two different technologies that businesses use to optimize customer service and sales processes. Both types of software are used to increase customer satisfaction and improve business processes. However, their functions and intended use differ significantly. In this article, we […]